We have all been there, where a project gets defined and scope set when suddenly a new requirement becomes a must have from a key stakeholder.
Surely a one off addition can't hurt, but soon comes another one, and another. Until finally our original design has become design by committee and results that don't please anyone. Understanding how to ask the right questions up front can mean the difference between happy clients who are eager to give you more business and nightmare clients who can never be satisfied.

This session will focus on delivering a better discovery process with all team members that not only uncover their goals but uncover the big picture.
We will discuss how to ask the right kind of questions to give you all the backup you need later to stand firm and calm the stakeholder down with your research.